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Think about stories…

“Think about stories

with reason and rhyme

Circling through your brain…”

My favourite lines from Saturday Sun – the perfect song for long hot summer days courtesy of the great Nick Drake.

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Et tu, Brutus.1?…

Fully 26 years ago, “the world’s most advanced artificial story generator” Brutus.1 wrote Betrayal, a somewhat clunky, clichéd tale of back-stabbing in ivy-clad academia.

Able to come up with stories of no more than 500 words all on the same theme of – yes, you guessed it – betrayal, Brutus.1 was state-of-the-art in 1998. Artificially generated stories have moved on quite some way since then, but the fundamental flaw remains. As the developer of Brutus.1, Selmer Bringsfjord, said at the time, “To tell a truly compelling story, a machine would need to understand the inner lives of its characters. To do that, it would need to think not only mechanically, but also experientially, in the sense of having a subjective or phenomenal awareness.” In short, it would need to not just think but feel – to have a heart, and give a damn.

Want any old story? Try prompting a machine. Want a great story? Trust a human.

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Poetic possibilities…

When it comes to innovating, what part do facts play?

In his Selected Writings, Ralph Waldo Emerson puts them firmly in their place: “Whoever discredits analogy, and requires heaps of facts, before any theories can be attempted, has no poetic power, and nothing original or beautiful will be produced by him.” This chimes with one of the many good things Storied CEO Michael Margolis has to say in his conversation with Chris Do, CEO of The Futur™: “Data is a story of the past, whereas disruption is a story about the future. So we have to start with the future first, and then we use the past, the data, to legitimise and validate the future we’re trying to create. Most of us have that order or sequence turned upside down. We’re constantly looking backwards instead of looking forwards. And this is where we trap ourselves within a past story or within even an existing narrative that may not be the right story for the future we’re trying to create… For any of us who are leading change or doing something that’s new and different – you’re being hired for your possibility mindset, the ability to see and name the possibilities and the opportunities amidst change, amidst constraints. But we often are leading with the data, trying to prove and validate something and trying to posture instead of widening the aperture and really unlocking the creative mojo and the generativeness in any situation.”

Whether it’s Waldo’s ‘poetic power‘ or Michael’s ‘possibility mindset‘, the key here is to prioritise and encourage the freedom to imagine. To explore in full the poetic possibilities.

Looking to innovate? Dream more; let the facts follow…

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Synching brains…

It’s one of their great qualities – stories bring us together, encouraging us to think and feel that we are all connected. But the thing is, this only works if the story is well told.

As The Moth’s How To Tell A Story points out, this is backed up by science: “A study led by neuroscientist Uri Hasson found that when a person is listening and comprehending a story, their brain activity begins to couple, or align, with the brain of the teller. The scientific term is “speaker-listener neural coupling”. MRI scans of two brains, one talking, one listening, showed that the brains began to synch. Where the teller’s brain showed activity, or “lit up”, soon after, the listener’s brain lit up too.” However… “One catch is that this only happens when the listener is engaged and comprehending the story being told. In short, if you want to spark another person’s brain, your story needs to be good.”

So the next time you need to tell a key story, it is well worth making sure it is as good as it can be.

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Unsung hero…

“The village of Holcomb stands on the high wheat plains of western Kansas, a lonesome area that other Kansans call ‘out there’.” So begins Truman Capote’s classic In Cold Blood. Lyrical, loaded, a touch ominous – as all good openings should, it sets the mood while encouraging you to read on.

But it didn’t start out that way. Indeed, as Capote’s recently published manuscripts and notebooks reveal, it was initially a more detailed, less captivating description: “Holcomb is a very visible village located on high wheat plains of western Kansas, where the air is Swiss-clear and the flat views lonesomely, awesomely extensive.” Which is where editing comes in. Capote took the key parts of the statement, cut out the rest (no matter how appealing, such as the spot-on ‘Swiss-clear’), and created a sentence that sings his song, strong and true.

It’s a great example of the power and point of revising your writing. Sometimes seen as an afterthought or poor relation of drafting, editing is in fact more often than not a critical part of the whole writing process. So here’s to good editing – unsung hero of great storytelling.

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We can be heroes…

In her brill book The Sound of Being Human: How Music Shapes Our Lives, Jude Rogers touches on the power of hero narratives not just to guide but to galvanise us all.

She draws on ‘Hero Worship’, a paper by psychologists Scott T. Allison and George R Goethals, which cites the importance of said narratives for both ‘human survival and human thriving’. According to Allison and Goethals, hero stories serve two functions: an ‘epistemic’ function and an ‘energising’ function. Epi-what?? Happily, Jude is on hand to explain: “By epistemic, they meant hero stories imparted knowledge and wisdom to people that needed them. Its energising function related to these stories elevating people to believe that they were capable of positive action.”

So the next time you want people not just to understand but to act, add a little heroism to your story. Or maybe even add a lot.

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Long live stories…

In his regular Radio 4 feature on Just One Thing, Michael Mosely touches on the remarkable power of stories. “Reading something which has characters and a story seems to deliver a remarkable number of benefits to your brain, your wellbeing and your life,” says Michael.

Research shows that reading stories increases the blood flow across the entire brain. It can also increase the connectivity in your brain, and create new neural pathways. It enhances empathy. It reduces pain. It protects against dementia. All in all, it’s a veritable miracle food for our minds, our bodies and our souls.

But that’s not all – it could even help us live longer. Yale University research found that those who read fiction for 30 minutes a day lived on average 23 months longer than those who did not.

So stories really are a powerful remedy, which is why we could all do a lot worse than take a daily dose of a good novel. For healthier, happier, longer lives – long live stories.

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Paris Pernod parties…

Currently at the door of my local bookshop is a brilliant idea, Blind Date with a Book:

For £8 (c$10) a pop, you can choose from a selection of identically brown-paper-packaged mystery books, with the help of a few enticing descriptions. Half the fun is in detecting a book you know and love – such as the one that lies beneath ‘Expatriates, Spanish bullfights, Paris Pernod parties, Jealousies, Classic’. (I won’t spoil the experience by revealing the title, but it is indeed a classic.) The other half is in not having a clue what book it is – ‘Cosmic collision, Princess, Dynamite, Love and lust, Quirky’ anyone?

Whether it’s an old favourite or a new read – whichever book you choose, enjoy your date!

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A good story…

“All the best facts, figures and arguments in the world can’t change a person’s mind. The only thing that can do that is a good story,” says Richard Powers, in his sylvan epic The Overstory.

So what counts as a good story?

For me, it’s a story about something that matters, well-told. Substance and song. A story that holds and rewards our attention, and changes us for the better along the way.

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The story is mightier…

In these dark days, a ray of light from Yuval Noah Harari:

Nations are ultimately built on stories. Each passing day adds more stories that Ukrainians will tell not only in the dark days ahead, but in the decades and generations to come. The president who refused to flee the capital, telling the US that he needs ammunition, not a ride; the soldiers from Snake Island who told a Russian warship to “go fuck yourself”; the civilians who tried to stop Russian tanks by sitting in their path. This is the stuff nations are built from. In the long run, these stories count for more than tanks.”

In the end, the story is mightier than the sword.

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Small change; big difference…

A tasty reminder of the power of words comes courtesy of research carried out by the World Resources Institute (WRI) into the big difference just a small change on a restaurant menu can make to what we choose to order.

Researchers tested responses to different sustainability-themed messages on menus. Messages such as: “Each of us can make a positive difference to the planet. Swapping just one meat dish for a plant-based one saves greenhouse gas emissions that are equivalent to the energy used to charge your phone for two years. Your small change can make a big difference.” Diners who read this message chose a vegetarian dish 25% of the time – over twice the rate of diners who were not shown the message. This is good news because, as the WRI points out: “Food-production accounts for a quarter of all greenhouse gas emissions, with animal-based foods contributing double the amount of emissions to plant-based foods. Shifting consumer demand away from animal-based foods toward more plant-based alternatives is critical for reducing food-related climate change impacts, as well as resource use and biodiversity loss.” Imagine the difference if everyone everywhere swapped their beef burger for a bean burrito.

Of course, it’s not just on menus that a few well chosen words can have a big positive impact. (And indeed, vice versa.) Something for us all to bear in mind as we tell our stories – select wisely to tell well.

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The one who tells the story…

There’s a Native American proverb that says “The one who tells the story rules the world”, says psychologist Dr Zoe Walkington in a brilliant BBC feature on the power of stories not only to influence or persuade us, but literally to change our minds.

People who read a couple of chapters of a story about vampires genuinely believe that their teeth are slightly longer than other people in the population. But it doesn’t stop there – if, for example, you read the word “jump”, you fire up the areas of your brain that are activated when you actually do jump.

Just goes to underline how potent stories are, and how important it is to tell your key stories as well as possible.

 

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Encouraging stories…

Writing in the FT on the “guff” “surrounding stock markets at the moment”, Merryn Somerset Webb says “it feels as though we have reached a point in the market cycle where everyone is preferring stories to reality.”

Yet as Yuval Noah Harari points out in his seminal Sapiens, we are an essentially storytelling species. Stories are our reality.

That’s not to say that there is only ever just one story for any given event. There are many angles; many stories. Take, as Merryn Somerset Webb does, the recent far from stellar stock market debut of food delivery firm Deliveroo. Why did the shares end their first day of trading 26 per cent down? One storyline focuses on Deliveroo’s dual share structure – standard practice for tech IPOs in the US, relatively new and offputting in the UK. Another highlights environmental, social and governance (ESG) concerns surrounding the gig-workers at the heart of Deliveroo’s business. My money is on Merryn Somerset Webb’s take: “busy bankers at Goldman Sachs and JPMorgan” simply “mispriced the Deliveroo deal”. Either way, it’s a matter of stories.

More than any other means, stories are how we make sense of ourselves and our world – stock markets and all. So rather than question everyone preferring stories, we should encourage everyone to tell more and better stories. Stories that not only make sense but ring true; ones that stand out and stand the test of time.

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Show feelings effectively…

Picture the scene: our hero walks down the road. Hang on a minute – ‘walks’? That’s not much help. Howabout ‘trudges’, or ‘skips’, or ‘saunters’, or ‘slouches’, or ‘rushes’, or ‘ambles’, or ‘totters’, or ‘strolls’ down the road. To tell a vivid story, choose your verbs with care.

As my daughter’s English teacher puts it so well: “Verbs show feelings effectively.” In Artful Sentences: Syntax as Style, Virginia Tufte drives the point home with the help of F. Scott Fitzgerald: “all fine prose is based on the verbs carrying the sentences. They make sentences move.” And in so doing, they take us with them.

For economy of style and poetic punch, verbs are your best friends. So if you want to add colour, sense, meaning and emotion to your story, resist the temptation to add adjectives or adverbs. Simply be precise with your verbs. And if you think this might be a tad limiting, take heart in knowing that there are well over 30,000 verbs in the English language. More than enough to play with. Enjoy!

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The sound I saw…

Conceived, designed, written and made by hand by master photographer Roy Decarava, The Sound I Saw brings words and images together brilliantly to tell its story. As Roy says in the introduction, “This is a book about people, about jazz, and about things… It represents pictures and words from one head and one heart.”

What a head; what a heart.  And what a hand and eye:

Through big arresting black & white images, Roy weaves words in carefully crafted lines, rather than unthinking blocks of text. Lines are broken here, indented there, always in service of the story Roy wants to tell. It’s what the great information artist Edward Tufte calls content-responsive typography in his latest book Seeing With Fresh Eyes. In this way, Roy amplifies the meaning and melody running through The Sound I Saw.

Inspired by Roy and Edward and in lieu of a new year’s resolution, here’s a new year’s tip:

write with your eyes and ears.

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Feed the good wolf…

Top of my list of recommended reads from 2020 is Rutger Bregman’s Humankind, his essentially positive and timely take on our species. A chunky science-heavy tome that has the classic page-turning qualities of a great novel, Humankind questions and debunks the Hobbesian damning of people as brutish folk only prevented from descending into violence and mayhem by a wafer-thin veneer of imposed civilisation. Rutger’s view of us is more akin to Rousseau’s noble savage. But he neither romanticises nor idealises our state. As he says upfront, “To be clear: this book is not a sermon on the fundamental goodness of people. Obviously, we are not angels. We’re complex creatures, with a good side and a not-so-good side. The question is which side to turn to…

Floating around the Internet is a parable of unknown origin. It contains what I believe is a simple but profound truth:

An old man says to his grandson: ‘There’s a fight going on inside me. It’s a terrible fight between two wolves. One is evil – angry, greedy, jealous, arrogant, and cowardly. The other is good – peaceful, loving, modest, generous, honest, and trustworthy. These two wolves are also fighting within you, and inside every other person too.’

After a moment, the boy asks, ‘Which wolf will win?’

The old man smiles.

‘The one you feed.'”

As the old man says, we should feed the good wolf. But what do we feed it? Rutger gives us the answer further on in Humankind: “As media scientist George Gerbner summed up: ‘[whoever] tells the stories of a culture really governs human behaviour.'” Stories it is, then. But not any old stories. They must be good ones, in every sense of that word.

So as we head into a new year following a year like no other, let’s all look to feed our good wolves with a rich diet of positively good stories.

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The simple shapes of stories…

From Rags to Riches to Man in a Hole, Cinderella to Oedipus – you can draw the emotional journey of archetypal stories in a single simple line:

As Kurt Vonnegut says, “the simple shapes of stories… are beautiful.” So simple, as Kurt brilliantly shows, that you can map them out in minutes with chalk on board. And so beautiful that we keep coming back to them time after time. Kurt again, on the Man in a Hole story: “Somebody gets into trouble, gets outs of it again. People love that story. They never get sick of it.” So much so that it’s apparently the most popular storyline when it comes to Hollywood blockbusters.

So if you’re looking to write the next big movie hit, or indeed to craft a corporate story with mass appeal, you could do a lot worse than follow that down-then-up Man in a Hole trajectory. But of course, stories come in many different shapes and sizes. We’re not always looking to smash the box office.

Whatever your story, keep it simple, make it beautiful – follow your line.

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Change the ending…

In these uncertain times, simple words put together well carry much weight. Whether it is Captain Tom’s “Remember, tomorrow is a good day, tomorrow you will maybe find everything will be much better than today…”, Duke Ellington’s irrepressibly upbeat “What I do tomorrow will be the best thing I’ve ever done…”, or this gem from C.S. Lewis: “You can’t go back and change the beginning, but you can start where you are and change the ending.”

The great thing about all these thoughts is that they never lose their relevance or power to inspire. They remain as universal and heart-warming as sunshine.

So here’s to Tom, Duke and Clive (yes, Clive). Let’s all take heart from their warmth and wisdom.

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Living in English…

In a recent episode of Open Book, Isabel Allende touched on the long and the short of today’s storytelling:

“Literature has changed – it has become much more direct, more visual. There is less space and patience from the readers – for baroque literature, for long sentences, for very long family sagas. That was what people were reading in the 80s, but not any more. So the world has changed, literature has changed, and me too, because I live in English. In Spanish, to the say the same thing, it takes us, like, five paragraphs. Because, because we go around, beat around the bush, we are polite, we think that being too direct is rude. In English, it’s the other way around. You cannot test the person’s patience. You just go to the point immediately.”

There are certainly times when getting to the point is the priority, but I’d say that in English there is still not only room but also a fair degree of appetite to take people along with a long story. Living in English, for me, is essentially about being open to all kinds of storytelling. Long and short. Direct and less direct. Like the look and the feel of a story, the length should be led by the tale that needs to be told.

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Conscious start-up stories…

With start-ups, the FT’s Andrew Hill notes, “the temptation to storm forward and tweak your principles later is strong.” Move fast, break things, grow grow grow – leave thinking about all that core stuff till sometime later, maybe never. Yet as Mr Hill points out, it’s “better to establish strong values early”. That way, you limit the possibility of chaotic rudderless acts having disastrous consequences. You also up your chances of recruiting and retaining talented people with strong principles of their own – good responsible start-ups attract good responsible folk. Hence venture capital fund Atomico is now running “conscious scaling” workshops for founders of the companies it backs and for its investment partners.

So establishing strong values early is vital. Not only establishing them but articulating them in a clear, compelling, characterful way that everyone involved can rally around and build on.

And the great thing is, this doesn’t have to mean pressing pause on your forward motion. With the right help, you can distil and articulate your core story in synch with your early stage expansion. So your stellar growth gets you where you really want to go. Sooner, too.

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A safe space for stupidity…

On a recent trip to LA, I was held captive in a quiet corner of The Broad by William Kentridge’s brilliant Second-Hand Reading. In six or so minutes of animated words, images and music, the work takes you on a magical journey which is both substantial and light-touched, heavy-souled and uplifting. I happily watched it again and again, each time sensing something new in the looping lyrical storytelling.

In a TEDx talk, William Kentridge describes how “ideas come into the studio and meet charcoal, paper, ink…” This fluid, handmade “thinking in material” is core to his art. And so, in turn, is the task “to find the less good idea. One knows the danger of confident men with their good ideas, and the damage this does every time. Give yourself over to the logic of the material… The main idea gets pushed to the side and other things emerge from the process of working… the less good ideas… This is key in the studio – to allow a space for this to emerge… to allow the studio to be a safe space for stupidity…”

So for anyone struck dumb by the terrors of the blank page, or indeed convinced of the perfection of their opening line, take a leaf out of Mr Kentridge’s book. Start writing. Be stupid. Goof about a bit. Get your hands inky. The less good ideas will emerge, and who knows – they may well prove to be great.

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I will always remember when…

In the Serpentine Gallery a work of art by Faith Ringgold stopped me in my tracks:

Woman on a Bridge #1 of 5: Tar Beach weaves magic with canvas and quilt, colour and words. These words:

I will always remember when the stars fell down around me and lifted me up above the George Washington Bridge.

I could see our tiny rooftop with Mommy and Daddy and Mr & Mrs Honey our next door neighbors, still playing cards as if nothing was going on, and BeBe, my baby brother, laying real still on the mattress, just like I told him to, his eyes like huge flood-lights tracking me through the sky.

Sleeping on Tar Beach was magical. Laying on the roof in the night with stars and skyscraper buildings all around me made me feel rich, like I owned all that I could see. The bridge was my most prized possession.

Daddy said the George Washington Bride was the longest and most beautiful bridge in the world and that it opened in 1931 on the very day I was born. Daddy worked on the bridge hoisting cables. Since then, I’ve wanted that bridge to be mine.

Now I have claimed it. All I had to do was fly over it for it to be mine forever. I can wear it like a giant diamond necklace, or just fly over it and marvel at its sparkling beauty. I can fly, yes fly. Me, Cassie Louise Lightfoot, only eight years old and in the third grade and I can fly.

That means I am free to go wherever I want to for the rest of my life. Daddy took me to see the Union Building he is working on. He can walk on steel girders high up in the sky and not fall. They call him the cat.

But still he can’t join the Union because Granpa wasn’t a member. Well Daddy is going to own that building cause I am gonna fly over it and give it to him. Then it won’t matter that he’s not in their ole Union or whether he’s Colored or a half breed Indian like they say.

He’ll be rich and won’t have to stand on 24 story high girders and look down. He can look up at his building going up. And Mommy won’t cry all winter when Daddy goes to look for work, and doesn’t come home. And Mommy can laugh and sleep late like Mrs Honey and we can have ice cream every night for dessert.

Next I’m going to fly over the ice cream factory just to make sure we do. Tonight we’re going up to Tar Beach. Mommy is roasting peanuts and frying chicken and Daddy will bring home a watermelon. Mr and Mrs Honey will bring the beer and their old green card table. And then the stars will fall around me and I will fly to the Union Building.

I’ll take BeBe with me. He has threatened to tell Mommy and Daddy if I leave him behind. I have told him it’s very easy, anyone can fly. All you need is somewhere to go that you can’t get to any other way. The next thing you know, you’re flying among the stars.

Personal and universal, imagined and real, timeless and of its time – Tar Beach is quite simply a brilliant story. And happily, it’s one you can buy in book form.

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Smashing records on the ‘Old Cope’ track…

My local park has in recent years been steadily spruced up. The latest enhancements include renovating the clock tower, opening a small cafe and placing on the surrounding benches a series of plaques cast confidently in iron, such as this one, featuring Victorian running champ Charles Westhall:

A fine example of civic storytelling, they highlight the rich and varied history of the park.

Good to see stories helping to build stronger attachments to our public spaces.

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Gardening, economics, murder…

“No matter what you’re talking about – gardening, economics, murder – you’re telling a story. Every sentence should lead to the next sentence. If you say a dull sentence, people have the right to turn off.” Wise words from one of the great storytellers of 20th century affairs, Alistair Cooke, courtesy of John Yorke’s Into the woods: How Stories Work And Why We Tell Them.

Storytelling is sense making. And as Alistair Cooke consistently demonstrated, not least through his 2,869 Letters from America, the best storytelling is both enlightening and enjoyable.

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Something delicious…

“There is something delicious about writing the first words of a story,” wrote Beatrix Potter. “You never quite know where they’ll take you.”

As the creator of Peter Rabbit, Squirrel Nutkin, Mrs Tiggy-Winkle and countless other classic tales points out, stories are adventures. And like all adventures, if you don’t depart you’re never going to have one. So pick up your pen and head off across the page. Who knows where you’ll end up. Perhaps Beirut. Potentially Gallipoli. Maybe even both places at once – after all, anything’s possible in the wonderful world of stories.

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On murky bottoms and clear heads…

“We should always try to use language to illuminate, reveal and clarify rather than obscure, mislead and conceal…The aim must always be clarity. It’s tempting to feel that if a passage of writing is obscure, it must be very deep. But if the water is murky, the bottom might only be an inch below the surface – you just can’t tell. It’s much better to write in a way that the readers can see all the way down; but that’s not the end of it, because you then have to provide interesting things down there for them to look at. Telling a story involves thinking of some interesting events, putting them in the best order to bring out the connections between them, and telling about them as clearly as we can; and if we get the last part right, we won’t be able to disguise any failure in the first – which is actually the most difficult, and the most important.” Just a drop from the ocean of wise words in Philip Pullman’s brilliant Daemon Voices.

It’s a call for us all to take ownership of our words and strive to be as clear as possible. A call echoed by iA’s Oliver Reichenstein in his blog on tackling the toxic web: “The answer to the passive consumption of trash is the active formulation of questions, the active search for answers and the active work of putting complex knowledge and diffuse feelings into clear words.”

Clear writing takes clear thinking. It’s hard work. But that doesn’t mean it has to be a grind. On the contrary, like all good graft, it can be deeply satisfying. So where to start? Take the time to clear your head. Clear words are sure to follow.

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I love porridge, but…

I love porridge, but as Philip Pullman points out, it’s not the thing to aim to cook up when you’re creating stories: “I enjoy the process of constructing a story and making it better… You have to hear what you’re writing. Because prose isn’t simply a sort of porridge with no structure. It’s got a metrical structure, and if you’re not aware of it, you damn well ought to be.”

Steve Reich, in the BBC’s Tones, Drones and Arpeggios – The Magic of Minimalism, says something very similar in terms of music making: “All great music is founded on some very strong structural development and creation. Without the marriage of the thinking process and the emotional process, then, it doesn’t matter.”

So here’s to the structure in stories. An unsung hero, it’s rarely the first thing we think of when we’re caught up in the magic of an amazing tale, not least because it’s often intentionally buried or hidden backstage. But in all the best stories it’s there, working hard behind the scenes to help bring the story to life.

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Build a good name…

Back in 2007, I co-created and ran an executive day for the Henley Management College. It focused on how to enhance reputation through core purpose. The gist: build your good name (your reputation) with stories that pivot around your big why (your core purpose).

A good few years on from that enjoyable day, and reputation, more than ever, is in the air. Purpose, too, and of course stories. Rohan Silva bigs up purpose by way of his favourite quote from business – Hewlett Packard co-founder David Packard’s: “Many people assume, wrongly, that the purpose of a company is to make money… a group of people get together and exist as an institution we call a company so they are able to accomplish something collectively that they could not accomplish separately — they make a contribution to society, a phrase which sounds trite but is fundamental.”

Prompted by Taylor Swift’s release of Reputation, Ludovic Hunter-Tilney explores the r-word in the FT: “The public persona that we present to the world grows ever more significant. In the digital age reputation is inescapable. Not a day goes by without our judging something or being judged ourselves.”

But I’d like to leave the last word to the inestimable Patti Smith, who tells this story: “When I was really young, William Burroughs told me: ‘Build a good name. Keep your name clean. Don’t make compromises, don’t worry about making a bunch of money or being successful. Be concerned with doing good work, and make the right choices, and protect your work. And if you build a good name, eventually that name will be its own currency.”

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The donkeys gallop…

Just in time for the long weekend, a treasure trove of words and images in the form of postcards from the past. Tom Jackson’s Twitter account and soon-to-be-published book, lets us glimpse myriad holiday stories of yesteryear. Stories such as these:

The donkeys gallop and once I nearly fell off. I bet you wish you were here with me, don’t you?’

‘I suppose you heard about our plane catching fire?’

Filtered through the come-what-may sunny outlook of people on their hols, like all great stories they catch your attention. But it’s a bitter sweet experience – the stories are inevitably unfinished, leaving you hungry to find out more. Why didn’t you fall off the donkey? How fast do they gallop? How did the plane catch fire? Are you OK? Questions, questions. More postcards, please.

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Visual plots…

Maps are on my mind this month, not least thanks to the treasure trove of charts and other cartographic wonders on display at the British Library’s Maps and the 20th Century: Drawing the Line. Two of my favourites from the exhibition were both tourism maps, but each very different from the other. One was for 1950s Alicante, all sunshine and sailing boats; the other was for 1947 Hiroshima, showing in chilling grey the A-bomb impact area.

“Our best way of sharing knowledge – whether it’s a physical representation of land or an energy space variable – it’s a map. Every scientific analysis produces maps or visual plots to look at. That’s the way we intuitively understand the best,” says Naoko Kurahashi Neilson, in Lois Parshley’s article on mapping uncharted territories.

Whether or not they’re the best route to understanding, good maps can certainly be great sense makers – brilliant visual plots for the stories that bring us together, set us apart and spur us on.

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Three funny sounding words…

Never Knowingly Undersold. These “three funny sounding words”, as John Lewis calls them in their current crop of print ads, sum up the retailer’s unchanging price promise to customers. It’s a promise they’ve stuck to since 1925 and one they maintain they’ll always honour. Indeed why wouldn’t they – good value never goes out of fashion.

But are they really that funny sounding? There’s certainly a distinctive character to them, which is an undoubted plus. A more straightforward trio such as Always Good Value would also be more forgettable.

Funny or not, there’s a lot to be said for the power of three, for example in adding melody and memorability to your writing, and in creating a groundbreaking way to give everyone, everywhere a simple address.

So in distilling your story and/or articulating your promise, it’s no bad thing to go for three distinctive words. Funny sounding optional.

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The cat sat on the dog’s mat…

What’s at the heart of a good story?

Who better to answer than the creator of Smiley’s People and countless other gripping tales, John Le Carré: “You take one character, you take another character and you put them in collision. And the collision arises because they have different appetites and you begin to get the essence of drama. The cat sat on the mat is not a story; the cat sat on the dog’s mat is the beginning of an exciting story.”

And of a classic ad for real fires. Woof woof, miaow miaow, squeak.

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Once upon a plumber…

Riffing on the corporate storytelling thing in her characteristically acerbic comms-weary way, Lucy Kellaway makes the anti-case: “the storytelling craze has gone too far.”

Yes, there are a lot of pretty awful attempts to tell corporate stories out there, along with a burgeoning mini-industry of people proclaiming stories to be the new ‘most valuable corporate asset‘, and any number of job ads and titles purloining the s-word for a sprinkle of zeity geistiness. But this does not mean that storytelling in business is any less important, just that it could do with being done a whole lot better.

Indeed, as Lucy Kellaway says: “Stories in the right place are an excellent thing…We all like stories because we like emotion, and because they are easy for our befuddled brains to follow. They liven things up. They cheer us up. They can inspire us… [but]…The trouble with stories is that to have any effect they have to be good ones – and most people are rubbish at telling them.”

To reinforce her case, Lucy Kellaway claims that plumbers, along with dentists, are mercifully story-free professions: “Plumbers don’t tell stories because they are too busy unblocking your toilet.” But of course, because plumbers, like us, are only human, they do. Especially when, like Charlie Mullins, they have built a great big plumbing business brand: Pimlico Plumbers.

A bog standard story is no doubt not worth the paper it’s written on, but a brilliant story is unquestionably priceless. Indeed, I’d argue that it is just about the most powerful (and pleasurable) thing there is.

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For me it started with sunshine fingers…

A beautiful poem by Gilda Hanson, a very promising young poet deservedly commended in the Agincourt 600 competition. I’m very proud to say she is also my daughter.

Outcast
by Gilda Hanson

Thank you
I have been waiting for this moment
For 600 years
Alone

For me it started
With sunshine fingers
And soldiers getting ready
Like children
On their first day at school
Morning minds aching with worry
About the day ahead

The French army stood
Like bulls ready to charge
Blocking our way

We were silent
Full of fatigue and fear

I heard my heart
Cast out of steel
Thumping

An unsteady hand
Grabbed my body
Placed me in the arms
Of a long yew bow
Drew me back
And let me go

And I SOARED!
As high as the heavens

Beside me
My brothers and sisters
Bodkins, swallowheads
An army of arrows in flight

Below me
Swords danced
A chaos of screams
Shouts, yells
Of mud, blood and guts

And down my fellow arrows arched
A waterfall of death

But I flew on
And on
Until I fell
To pierce the heart
Of a destitute ditch

And there I lay
An outcast arrow
Alone
Save for time
Marching on
Like soldiers to battle

So thank you
For finding me
For taking me home
For listening to my story
And for giving me hope