Keep it fuzzy…

In her FT article exploring the need for a second kind of AI – anthropology intelligence, in addition to artificial intelligence – Gillian Tett introduced me to the  wonderful term “fuzzies”.

Coined to describe the folk with qualitative, as opposed to quantitative, analyses, fuzzies play a critical role in helping to humanise our increasingly data-driven, machine-determined world. Fuzzies temper techies’ often-too-narrow models and methodologies. They are vinyl records in a world of CDs and MP3s. With the former, you get sonic range and variability through warm, continuous waves of analogue sound (together with the odd pop and crackle). With the latter, you’re reduced to the cold precision of clinically sliced digital ones and zeroes.

Of course, just as many of us have both records and CDs in our music collections, so fuzzies and techies can complement each other in reaching decisions that are both emotionally and rationally more rounded and robust. Gillian Tett tells how the Internet Engineering Technical Forum likes to use collective humming to sense the mood of the entire group, rather than rely on simple, binary “yes-no” votes. The fuzzy, quintessentially human hum carries much more information than say, a simple show of hands.

Inspired by hard-core techies who are happy to hum, let’s all look for ways to keep it fuzzy.